August 5, 2006 at 2:22 pm #1038764
hi everyone, i have just got on my computer and scanned it and it has found a couple of viruses!! does anyone know much about this kind of thing? i think it is something from way back that was downloaded! but i thought i had got rid of it!!! now its just suddenly come back!! does anyone know what i can do?August 5, 2006 at 2:24 pm #1084957Techno VikingParticipant
What virus are we talking about and what anti-virus software are you using?August 5, 2006 at 2:34 pm #1084966
norton 2005, it is a trojan hore, but it cant be repaired, and it says it is high risk.August 5, 2006 at 2:36 pm #1084958triix wrote:norton 2005, it is a trojan hore, but it cant be repaired, and it says it is high risk.
Norton should say what kind of trojan it is – they have names. Often these are strange names like
if you can post this up its easier to find possible solutions for this..August 5, 2006 at 2:43 pm #1084967
license_manager.exe trojan horse, thats all it says.August 5, 2006 at 2:51 pm #1084963
its a bit drastic but i would normally advise reformatting the machine after backing up all the files you want first!! Norton is a resource hog and i dont like it. You will also struggle to remove it from your installation to get something better in there as its a sloppy installer/remover batch file it uses
then reinstall, put in service pack 2 if not already in your install disks and go and get a copy of AVG free anti virus software and update it:weee:
scan all your backups for viruses and then restore them:weee:
if you want a free firewall i would use Zone Alarms freeware versionraaaraaa
NB this is a very drastic solution because i didnt find norton very effective while i was using it and certainly not the 2005 version which is a screaming nightmare to get rid of…August 5, 2006 at 2:52 pm #1084961BioTechParticipant
Just looked this trojan up and I think this may involve editing the registry to get rid of it.
Download HiJack This and run it. Then delete anything that looks very similar to this:
HKCU..Run: [License Manager] “C:Program FilesLicense_Managerlicense_manager.exe ” /silent
Be careful what you delete using this tool though as it can mess up your machine.
Restart you PC and then delete the folder in ProgramFiles called license manager.
Please get somebody else (like General Lighting) to verify this though, as I’m not a computer whizz. I just know a little bit…. which can be dangerousAugust 5, 2006 at 2:53 pm #1084964triix wrote:license_manager.exe trojan horse, thats all it says.August 5, 2006 at 2:58 pm #1084959
it is a nasty trojan which can only (as others have said) be removed by editing the registry keys which relate to it.
it is added by some kinds “free movie” software and is there to try and nag you to pay for the service; but remains when you delete the original software.
I would suggest backing up everything important (music, documents) first as editing the registry is dangerous and can trash the machine altogether so Windows refuses to start if the wrong keys are removed.August 5, 2006 at 3:02 pm #1084968
how do i back everything up? i really dont understand much about computers?August 5, 2006 at 3:07 pm #1084960
if you have a CD-writer put everything in your “My Documents” folder then copy all the files and sub-directories there to blank CD’s (you may need more than one).
Check though you haven’t stored any other stuff in other directories though. If you have copy these to the disks as well…
then check the computer can read the disks before doing anything too drastic with it!
if you end up having to reformat the computer you can then copy all your personal files back to the computer from the disks…August 5, 2006 at 3:32 pm #1084970
ANYONE? Would rolling back the computer be of Help,Like Bio-Tech I know just enough to be Dangerous:groucho:August 5, 2006 at 3:33 pm #1084962sinner69Participant
I had the same problem….but luckily it is not a virus only very annoying….
trojan is a common probl these days there are nummerus of comuities on the net that covers these problems….because it dont attack windows it self it is hard to get rid of…trojans often act as a homepage hijacker…annoying but seldom dangerous….get a anti-spyware program, scan and then find the name of the file it is attached to…then go in to windows file editor and turn it off….it works for the malware problm….but not for the anti-virus advertiments….some anti virus companies are sending out these trojans to make you buy their programs….as I said there are nummerus of net communities that covers these problems….get in contact with one of them….there you often get good and handy help
hope you get to solve this probl….
bestAugust 5, 2006 at 3:33 pm #1084969
thanks everyone. if i do this does windows stay on? or will that need to be done? as i dont have a disk???August 5, 2006 at 3:39 pm #1084971
Heres another thought:- Could someone who knows what they are doing (Not me obviously:wink:) Establish a remote connection and sort out the problem.August 5, 2006 at 3:54 pm #1084965triix wrote:thanks everyone. if i do this does windows stay on? or will that need to be done? as i dont have a disk???
you will need an XP disk to reinstall [your PC should have come with one if you bought it with XP on it]
the problem with this trojan is that it has inserted itself into the registry [address book of files the pc uses] and will be a pain in the bum to remove from there unless you are good at this kind of thing [registry edits are not for the faint hearted or even the brave TBH] so you are left with reinstalling the whole system
a point of advice to make the future backup of files a bit easier: create a folder on your main drive [usually c:] called trix’s stuff and put all your files into subfolders of that so that next time you dont need to hunt all over the drive making sure you got them all:wink:August 6, 2006 at 11:50 am #1084972
I have a microsoft internal copy of Windows XP if you need it.Its apparantly some sort of Microsoft engineers disk which doesnt need activating or registering,(aquired from a friend in the trade:wink::wink:)it is virus free and has been running on our other PC reliably for some time now.If you need it Im sure we can sort some way of getting a copy to you.:wink:
Im sure the remote assistance would be the best way of sorting the registry though,A complete reinstall can be a nightmare,In my experience you Always forget to back somthing or another up.Like last time I forgot my address book and internet settings which was Really frustrating (a right bastard in fact)
- You must be logged in to reply to this topic.