Forums The Vibe Chat Rant Thread! Re: Rant Thread!

#1143725
1984
Participant

    @starlaugh 365162 wrote:

    Just got called back and because I hadn’t gone past my limit since I have had my connection with them and that it was showing me using bandwidth whilst my router was off they have reset my bandwidth usage for the month and have cancelled all the charges.

    Going to continue to turn off my router when not in use and check my bandwidth usage on a daily basis until I am 100% certain that it has been resolved!!

    sounds really weriod I take it theres no one else in the house that could be using it? Least it seems like the customer service department are good