F*cking insurance companies!

[tarifa]

i took a new policy out for my new car with the insurance company who did my mazda, coz they gave me the best deal

BUT . . . at the time they also said there would be a hundred pound cash-back because i took it out in september.

I was told it would be with me within a month but i just rang and they siad no that offer was for policies taken out in august BOLLOCKS

So i've made my feelings clear, i wasn't horrible to the woman coz its nothing to do with her really, she said they have to replay all the converstaions i had with them and i should ring back in a week an speak to a manager

I KNOW all companies are bastards but they had my custom, they didn't have to blag me with an offer an now i'm just pissed off!!!!!!

I'm gonna have the bastards over this

sorry for rant but i'm just so f**king cross!!!!!!!!!!!

[Raj]

:group_hug:group_hug:group_hug:group_hug

bah

[tarifa]

thanks raj :love:

part of me's angry at them an all the wanky corporations that pul this kind of crap

an part of me's angry at me for bein part of the whole bloody consumerist problem, u know? If i didn't need an insurance policy i wouldn't be in this situation

[globalloon]

liars, cheats, time wasting mutha fucks

[globalloon]

If i didn't need an insurance policy i wouldn't be in this situation

they say if you give a man a fish, he will eat for a day

if you teach him to fish, he needs a fishing permit

[mudstomper]

they say if you give a man a fish, he will eat for a day

if you teach him to fish, he needs a fishing permit

and a credit check for the hired or bought equipment

[globalloon]

and a credit check for the hired or bought equipment

and a permit and planning permission to have an open fire to cook the fish on

[tarifa]

and a permit and planning permission to have an open fire to cook the fish on

:laugh_at::laugh_at: good routine but :sign0006: (:wink:)

Latest news

I rang back an got excuse after excuse -

'sorry miss tarifa there isn't a manager available they're on leave', 'there is no record of your conversation last week', 'could you ring back next week?'

and my personal favourite 'we aready sent you the cheque' wtf? cant even keep their story straight!

I didne shout or swear but in the end (after over 30mins of bollocks!) i got a manager, a name, a direct number and an assurance that they are very sorry and that the cheque is gonna be in the post this afternoon

Well we'll see . . . .

[tarifa]

I got the bloody cheque! :horay:

[Tank Girl]

I got the bloody cheque! :horay:
good for you for persuing it!

I'm having a mare with my energy supplier and have resorted to writing a 4 page letter of complaint!

they let us incure a debt of approx £1300 despite admitting it is their fault as we have had numerous meter readers but the numbers were thrown out by their computer as they were so different from the pervious owner (the house had been empty for 17 years ) and so they kept estimating the bill on that - and to be honest we were never any the wiser as we always paid DD on time and thought we were doing what was right as we kept giving the correct info!!!!!!!!!
And to top it all despite setting up a SO to pay the bloody debt we still keep getting threatening letters saying we are not paying it back and then we have to spend time phoning them to be told 'oh sorry - you have paid - I dont know why your getiting these letters'.......


guess who I've just got off the phone from......... Phew!!!!!


sorry - felt the need to let off some steam there :you_crazy :crazy::crazy::crazy:

[General Lighting]

there is some place called energywatch. When I moved to my new house in 2006 an old supplier (Powergen) insisted on billing for a time when the house was empty, and ignored notification of this including my incoming meter reading and other evidence that I had only moved in on that particular date..

I called energywatch and Powergen in the end just wrote off that debt and even some charges which would have been valid as it was in the time between me moving in and changing over to a new supplier..

[Tank Girl]

there is some place called energywatch. When I moved to my new house in 2006 an old supplier (Powergen) insisted on billing for a time when the house was empty, and ignored notification of this including my incoming meter reading and other evidence that I had only moved in on that particular date..

I called energywatch and Powergen in the end just wrote off that debt and even some charges which would have been valid as it was in the time between me moving in and changing over to a new supplier..

Thanks for that, I'll look into it :love:

[tarifa]

good for you for persuing it!

I'm having a mare with my energy supplier and have resorted to writing a 4 page letter of complaint!

they let us incure a debt of approx £1300 despite admitting it is their fault as we have had numerous meter readers but the numbers were thrown out by their computer as they were so different from the pervious owner (the house had been empty for 17 years ) and so they kept estimating the bill on that - and to be honest we were never any the wiser as we always paid DD on time and thought we were doing what was right as we kept giving the correct info!!!!!!!!!
And to top it all despite setting up a SO to pay the bloody debt we still keep getting threatening letters saying we are not paying it back and then we have to spend time phoning them to be told 'oh sorry - you have paid - I dont know why your getiting these letters'.......


guess who I've just got off the phone from......... Phew!!!!!


sorry - felt the need to let off some steam there :you_crazy :crazy::crazy::crazy:


well done you, it is insanely annoying, but keep going, good luck TG

[Acidfairy]

good for you for persuing it!

I'm having a mare with my energy supplier and have resorted to writing a 4 page letter of complaint!

they let us incure a debt of approx £1300 despite admitting it is their fault as we have had numerous meter readers but the numbers were thrown out by their computer as they were so different from the pervious owner (the house had been empty for 17 years ) and so they kept estimating the bill on that - and to be honest we were never any the wiser as we always paid DD on time and thought we were doing what was right as we kept giving the correct info!!!!!!!!!
And to top it all despite setting up a SO to pay the bloody debt we still keep getting threatening letters saying we are not paying it back and then we have to spend time phoning them to be told 'oh sorry - you have paid - I dont know why your getiting these letters'.......


guess who I've just got off the phone from......... Phew!!!!!


sorry - felt the need to let off some steam there :you_crazy :crazy::crazy::crazy:


If you need any help with this shout as i used to work as the deputy team manager of complaints team for an energy supplier and i know all the rules and regs so if you think they are trying to bump you let me know

[cathdreadhead]

there is some place called energywatch. When I moved to my new house in 2006 an old supplier (Powergen) insisted on billing for a time when the house was empty, and ignored notification of this including my incoming meter reading and other evidence that I had only moved in on that particular date..

I called energywatch and Powergen in the end just wrote off that debt and even some charges which would have been valid as it was in the time between me moving in and changing over to a new supplier..thats bad..just got a letter saying were going to get disconnected cos we havent paid the gas bill, even though they have been paid! really annoys me

[General Lighting]

http://www.energywatch.org.uk/

[Acidfairy]

thats bad..just got a letter saying were going to get disconnected cos we havent paid the gas bill, even though they have been paid! really annoys me

By law they cannot disconnect a domestic supply, they cannot legally leave you without gas or electricity.. what they can do is come and fit a pre pay meter which they will set to recoup the debt but they cannot disconnect you..
They can only disconnect business supplies

(used to work as deputy manager for power company :) )

[General Lighting]

By law they cannot disconnect a domestic supply, they cannot legally leave you without gas or electricity.. what they can do is come and fit a pre pay meter which they will set to recoup the debt but they cannot disconnect you..
They can only disconnect business supplies

(used to work as deputy manager for power company :) )
also a lot of the engineers who do the jobs are still the old boys from the days when the electric and gas were public.

I've known them to refuse to disconnect service cables to squats even when we'd replaced the service fuse (which you are not supposed to do) and the building was up for eventual demolition..

SSE bloke turned up, said "I'm not leaving you lot without power in winter when there are people living here", packed away his tools and drove off :love:

IMO the whole concept of privatising the electric and gas companies and introducing this artificial competition is fucking daft anyway, the companies made their profit by reducing maintenance on infrastructure (when my employers build their new site I am getting them to budget for an emergency genset!)

[cathdreadhead]

By law they cannot disconnect a domestic supply, they cannot legally leave you without gas or electricity.. what they can do is come and fit a pre pay meter which they will set to recoup the debt but they cannot disconnect you..
They can only disconnect business supplies

(used to work as deputy manager for power company :) )thanks : ) was getting a bit worried!

[Tank Girl]

http://www.energywatch.org.uk/

Have contacted energy watch as had to call our energy supplier again to sort out another letter saying we wernt paying the debt to be told they had recieved the money,

and then got a letter saying from the conversation they could see we'd resolved our consern!!!!! :hopeless:

not once addressing our origional complaint!

ho hum

lets hope energy watch are more helpful!

Thanks Acid fairy - may take you up on the offer if it continues to carry on!